Autumn product roadmap: the latest from Singletrack
This week the Singletrack team and our US-based clients gathered in New York for the second of our autumn product roadmap sessions, following a similar session in London. These presentations, held twice a year, are part of how we make sure Singletrack’s roadmap stays in line with the needs and priorities of our client base.
This year we discussed improvements and new features we’ve delivered over the last six months, took a behind-the-scenes look at some of our upcoming AI and automation capabilities, heard from clients about what it’s like to use Singletrack day-to-day and hosted a panel discussion with industry experts.
We were really proud to present such a varied session this time around, with insights into more and more different parts of Singletrack. Attendees heard from our CEO, Stuart Berwick, our Product and Strategy teams, and some of our Engineers – it was great to share more of Singletrack.
If you couldn’t join us in London or New York, here’s a look at what we discussed.
Singletrack CSO Brijesh Malkan shared some insights into the most pressing questions and priorities facing the advisory market at the moment, and how Singletrack and firms might respond, including
In addition, we shared some data insights to present our perspective on the state of the advisory market.
In 2023, Singletrack clients have seen research engagement increase by 6%, targeted sales & research email engagement rise 11% and a 30% increase in the number of buy side accounts engaged.
It was great to share with our client community that we’ve made 136 significant improvements to Singletrack since January 2022, focused on our Sales & Trading, Corporate Access, Research and Banking modules. This is part of our commitment to provide a continuously evolving, cutting-edge service.
Over this period, we focused in particular on expanding our client strategy reporting, overhauling our events module, expanding our banking capabilities and improving our Portal offering.
Here’s a quick breakdown of those enhancements:
Roadmap session attendees benefitted from a live demo of our Outlook Sidebar and heard about the enhancements we’ve been working on. New AI capabilities were a particularly exciting part of the demo. These have been guided by 3 key themes.
Streamlining data capture ambiently and non-intrusively to save investment professionals time and help them focus on revenue-generating activity while still ensuring data is comprehensive and of the highest quality.
Supporting data-driven advisory by presenting key data when it’s relevant so investment professionals can provide more relevant, more meaningful service to clients.
Help investment professions do more with less effort by enabling them to initiate and execute business workflows without having to switch context.
Our Product team presented the enhancements made to our banking module over the past year including, the ability to automate portfolio ownership management, view interactions with sponsors and portfolio companies in a single view, buyers list management improvements, Pitchbook integration and deal execution workflow automations.
Our team explained how these changes help our clients originate more deals, reduce buyer identification time and reduce execution admin by 50%.
We heard from clients who use Singletrack day-to-day about their experiences of creating and running roadshows and conferences. This was a real highlight with very engaging contributions which brought a different perspective and highlighted elements of Singletrack which make a difference to users. In particular, it was great to see that incremental useability improvements, which might save a couple of seconds here and there, can have a big impact. Thank you so much to our wonderful clients who made this part of the roadmap possible.
A real highlight was an in-depth look at Singletrack’s new generative AI feature which uses NLP to answer research questions, summarise content and discover new insights – all backed up and referenced with research reports and content.
Our Engineering team did an excellent job, letting clients look under the hood of this new feature to see how it works. During our networking session afterwards, there was plenty of buzz about this feature – more coming soon.
For more information about any of the topics we covered at the roadmap, or to find out how your firm can benefit from Singletrack, get in touch now.